Order our report on internet retailing

What are the ins and outs of online shopping and payments?

How important are free returns? Is it truly important to offer multiple payment methods online?

Our recently published report focuses on how, why and what people buy online, how much money Finns spend on ecommerce and what payment methods customers prefer. It also maps out common issues and reasons for discontinuing a purchase.

Interested in last years report? You can download it here.