Order our report on internet retailing

What are the need-to-knows of online shopping and payments in 2020?

How important are free returns? Could reclamations be avoided? Why is it important to offer multiple payment methods online?

Our recently published report focuses on how, why and what people buy online, how much money consumers in Finland spend on online shopping and what payment methods buyers use. It also maps out issues and reasons for why as many as 51 % have interrupted their purchase during the past 12 months.

Interested in last year's report? You can download it here.